Terms of service

TERMS OF SERVICE

Last updated: September 29, 2026

These Terms of Service govern your use of the Ellie Sydney website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms of Service.

GENERAL

Ellie Sydney operates this online store and provides the products and services available through the website.

We reserve the right to update, modify or replace these Terms of Service at any time. Any changes will be posted on this page.

PRODUCTS AND PRICES

We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate.

However, errors may occasionally occur. We reserve the right to correct errors, update information or cancel an order where necessary.

Prices and promotions may change without notice.

ORDERS

When you place an order, you are making an offer to purchase the products selected by you.

We reserve the right to accept or decline an order for reasons including product availability, pricing errors, suspected fraud or other legitimate reasons.

You will receive an order confirmation after your purchase has been successfully submitted.

PAYMENTS

Payments are processed through the payment methods made available at checkout.

You agree to provide accurate and complete payment and contact information.

SHIPPING

Orders are shipped according to the shipping options and estimated delivery information presented at checkout.

Delivery times may vary depending on the destination, shipping provider and circumstances outside our control.

CUSTOMER INFORMATION

You are responsible for providing accurate information when placing an order, including your name, shipping address, email address and other information required to fulfil your order.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, Ellie Sydney will not be responsible for losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms of Service is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded, restricted or modified under applicable law.

CONTACT

If you have any questions regarding these Terms of Service, please contact:

Ellie Sydney
Sydney, Australia
support@elliesydney.com